VOIP - VOICE OVER IP
Where "IP telephony" generally refers to the entire voice infrastructure, including PBX elimination, "VoIP," a sub-set of IPT which is often known to as a toll-bypass solution, usually refers to sending voice and fax traffic over data networks. Industry-leading organizations have realized the benefits of both IPT and VoIP solutions.
If you are interested reducing long distance costs with a VoIP solution, Selltek IT Solutions has the technical skills, experience, and project management methodology to expertly plan, design, and implement your VoIP solution.
Here is a high-level outline of the critical VoIP project steps:
PLANNING
- Readiness Assessment
- Topology Diagram and review of existing telephony infrastructure
- Network health check
- Current bandwidth usage - data requirements
- High-level security assessment
- Review meeting - existing network and telephony environments Recommendations
PLANNING
- Business Requirements
- Number of sites - Scalability requirements
-
Security requirements
- Cost benefits - current versus anticipated
DESIGN
- Solution Details
- Upgrade to existing or brand new infrastructure
- Topology maps
- Security
- Redundancy
- Policies
- Hardware & software procurement lists
IMPLEMENTATION
- Project charter - critical path methodology and timeline
- Implementation
- Testing
- Documentation
- Knowledge transfer
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